Walton Laundry Privacy Policy
Effective Date: 10-22-2025
Welcome to Walton Laundry (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights when you use our website, delivery services, or any related online features (together, the “Services”).
By using our website or Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our Services.
1. Information We Collect
We may collect personal information from you in the following ways:
Information you provide directly:
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Name, email address, phone number, and address
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Account login information (if applicable)
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Payment details for orders or services
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Messages or feedback you send us
Information collected automatically:
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IP address and browser type
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Device and usage data (such as pages visited and time spent on the site)
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Cookies and similar tracking technologies
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Approximate location data (for delivery or pickup)
2. How We Use Your Information
We use your personal information to:
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Provide and manage your laundry services, pickups, and deliveries
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Process payments and send order confirmations
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Communicate with you about orders, promotions, and updates
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Improve our website and customer experience
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Maintain the security and functionality of our systems
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Comply with legal and regulatory obligations
We do not sell or rent your personal information.
3. How We Protect Your Information
Your privacy is important to us. We use industry-standard security practices, including encryption and secure servers, to protect your data. However, no system is 100% secure, and you share information at your own risk.
4. Sharing Your Information
We only share your information when necessary, such as:
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With trusted partners who help us operate (like payment processors, delivery software, or email providers)
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When required by law, court order, or government request
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To protect our rights, property, and safety, or that of others
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In case of a business transfer (such as a merger or acquisition)
5. Cookies and Tracking Technologies
Our website may use cookies or similar tools to improve your experience—such as remembering your preferences or measuring site performance.
You can manage or block cookies through your browser settings, but some features of our website may not work properly without them.
6. Your Choices and Rights
You can:
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Update your personal information by contacting us
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Unsubscribe from marketing emails using the link at the bottom of each message
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Request that we delete your personal information by emailing us at Info@waltonlaundryservices.com
If you signed in using Google or Facebook, you may remove access to our website by managing your connected apps in your Google or Facebook account settings.
7. Data Retention
We keep your personal information only as long as needed to provide our Services or comply with legal obligations. When no longer needed, your data is securely deleted.
8. Children’s Privacy
Our Services are not intended for children under 13. We do not knowingly collect information from minors. If we learn that we have collected information from a child, we will delete it promptly.
9. New York Residents
We comply with the New York SHIELD Act to protect your personal information.
If a data breach involving your personal information occurs, we will notify you in accordance with New York law.
10. California Privacy Rights
If you are a California resident, you may request information about how we have shared your data with third parties and request that we delete your personal information.
To make a request, please email Info@waltonlaundryservices.com.
11. Updates to This Policy
We may update this Privacy Policy occasionally. The “Effective Date” at the top indicates when it was last revised. Continued use of our Services after an update means you accept the revised policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Walton Laundry
📧 Info@waltonlaundryservices.com
📍 2444 Walton Ave, Bronx, NY
